Customer Context (Anonymized)

The customer operates in the mining and natural resources sector, characterized by:

1. 1,000–4,999 employees
2. Distributed hybrid infrastructure (on-prem + cloud)
3. Mission-critical operations with low tolerance for downtime
4. Heavy reliance on third-party monitoring and DR tooling
5. Increasing pressure to reduce TCO while improving resilience

The organization required a unified, cost-effective BCDR strategy aligned with long-term operational and business goals.

Business Challenges

The existing environment introduced several constraints:

1. High Operational Complexity
   A hybrid setup combined with multiple third-party tools increased management overhead.
2. Rising Total Cost of Ownership (TCO)
   Redundant monitoring and BCDR tooling drove unnecessary licensing and support costs.
3. Fragmented Visibility
   Lack of centralized monitoring limited proactive issue detection and response.
4. BCDR Inefficiencies
   Failover and recovery processes were not fully integrated or automated.
5. Scalability Limitations
   Existing architecture struggled to adapt quickly to changing workloads and business needs.

atQor’s Solution & Approach

atQor proposed a Microsoft Azure–native BCDR and governance strategy, replacing third-party tools with a unified Azure platform.

Guiding Principles

1. Azure-first BCDR design
2. Centralized governance and monitoring
3. Cost efficiency through native services
4. Automation-driven resilience
5. CCoE-led best practices and knowledge transfer

Solution Architecture & Implementation

Azure-Native BCDR

1. Implemented Azure Site Recovery for seamless failover and fallback
2. Designed resilient recovery workflows aligned to business priorities
3. Regular DR testing to ensure readiness

Centralized Hybrid Governance

1. Azure Arc for unified management across hybrid resources
2. Azure Resource Manager for consistent policy enforcement
3. Azure Active Directory for secure identity and access control

Monitoring, Insights & Automation

1. Azure Monitor and Log Analytics Workspace for real-time visibility
2. Proactive alerting and issue detection
3. Automated incident response using Azure Automation Accounts & Playbooks
4. Secure secrets handling with Azure Key Vault

Cloud Center of Excellence (CCoE) Impact

atQor’s CCoE played a pivotal role throughout the engagement:

1. Conducted deep analysis of existing BCDR and monitoring costs
2. Identified and eliminated redundant third-party tooling
3. Designed a cost-optimized, Azure-native BCDR architecture
4. Established best practices for hybrid governance and monitoring
5. Enabled data-driven operational insights and continuous optimization

Business Outcomes & Value Delivered

1. Significant Cost Reduction
   Eliminated unnecessary third-party tool expenses, lowering BCDR and monitoring TCO.
2. Simplified Infrastructure Management
   Centralized governance via Azure Arc reduced operational complexity.
3. Seamless Business Continuity
   Reliable failover and fallback ensured uninterrupted operations during disruptions.
4. Proactive Operational Insights
   Real-time monitoring enabled faster issue detection and resolution.
5. Scalability & Agility
   Azure-native architecture allows rapid adaptation to changing workloads and business needs.

Improved ROI from Cloud Investments
Optimized resource utilization and reduced operational waste.

Why atQor

1. Deep expertise in Azure BCDR and hybrid cloud architectures
2. Proven CCoE-led transformation approach
3. Strong cost-optimization and FinOps mindset
4. Experience supporting mission-critical industrial workloads
5. Ability to combine governance, automation, and resilience at scale